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Adobe Creative Cloud (CC) Licensing Issue

If a student currenlty has a personal account for Adobe CC, such as the free version, then purchases the student subscription using their SDSUid, they should receive a confirmation email from Adobe CC. Once they receive the confirmaion email, they must sign out of their personal Adobe CC apps then sign back in with their SDSUid for the new license to take affect. This should fix any licensing issues they might be having. The issues usually occur because they are logging into a personal account rather than an enterprise account.

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