Username: admin
Password: 123456
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Category: Hub
Student Computing Center
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Canvas Support Page
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Blackboard
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Degree Evaluations
Please make sure a student does not use any of the following characters in their SDSUid password as they may cause issues with the degree evaluation system:
- ampersand (&)
- less than (<) greater than (>)
- the single quote (‘)
- double quote (“)
- the reverse single quote (`)
If a student has any of the about characters in their SDSUid password, have them reset it to one that does not. If they continue to have issues accessing degree evaluation after resetting their password, please have them contact the Office of Advising & Evaluations at sdsu_advising@sdsu.edu or 619-594-6668.
The bookstore has provided us with vendor contact information for various ebublishers used for textbooks and course materials on campus. We can give this contact information out to students that are having issues specific to a publisher’s platform and account setup particulars in Blackboard or Canvas. Please see message from bookstore below.
Electronic Publisher Materials. We are able to field questions in the bookstore but the scope of our knowledge of each platform is limited. But we are happy to try and answer them. Here is a list of publisher customer service numbers and websites.
McGraw Hill- 800-331-5094
https://www.mheducation.com/highered/contact.html
Cengage- 800-354-9706
https://cengage.force.com/s/contact-us
Pearson
https://support.pearson.com/getsupport/s/
Wiley-877-762-2974
https://www.wiley.com/en-us/contactus
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Gmail Search not Displaying trash or junk
Search Spam & Trash
Gmail won’t show messages from Spam or Trash in your results. This means when we ask a person to search for their activation email they will not see it if it is going to their spam folder or if they have sent it to trash. Follow the directions below to search all folders in Gmail.
Here’s how to see search messages in Spam and Trash:
- Open Gmail.
- In the search box at the top of the page, click the Down arrow .
- In the drop-down menu next to “Search,” select Mail & Spam & Trash.
- Enter your search information.
- At the bottom, click Search.
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Adobe now requires SDSUid Login
Hello Everyone,
There has been a change to our campus license for Adobe Creative Suite. Because of this change, students must sign in to Adobe with their SDSUid before they can use any of the Creative Suite programs on our public machines. This includes Adobe Acrobat. Students should sign in with their SDSUid at the main Adobe login screen and enter their password if asked. When running any Adobe app for the first time, they may be presented with a welcome screen that prompts them to start a tour, simply have them close the window to start using the program. Please let us know if you have any questions about this change.
Some things to know: Unlike the student license they may have purchased for home use, the lab license requires them so sign in at the main login screen not the “Sign in with an Enterprise ID” option. It may or may not ask them for a full sign-in depending on who logged into the computer. If a generic account logs in to the computer, the Adobe sign-in will fail. If the person who logged into the computer signs in to Adobe, it will not ask for a password. If a different person logs in to Adobe that did not log in to the computer, Adobe will send them to the Microsoft sign in and ask for username and password. If they log in using the Enterprise ID option, it will still work.
Please let me know if you have questions.
Josie
The Well Fargo Financial Markets Lab, LL-261, is now called the Financial Markets Lab. Please be aware it may still be referred to as the Wells Fargo lab or the Bloomberg lab.
Josie
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guest WiFi Login page
If a guest wireless user is not being prompted with the guest login page, you can try to have them navigate there directly using the following url: https://clearpass3.sdsu.edu/guest/SDSU-Landing.php?_browser=1